Appointment Cancellation & Rescheduling Policy

We appreciate that life can be unpredictable, and sometimes plans need to change. If you need to cancel or rearrange your appointment, please provide at least 24 hours' notice.

Face-to-Face Appointments

- ⁠Arriving over 15 minutes late may mean we are unable to proceed with your session, or it may need to end at the original time to avoid delays for other patients. In such cases, no partial refunds will be provided. While we will do our best to accommodate you, we appreciate your understanding.


- Cancellations made with less than 24 hours’ notice or failure to attend will incur a 50% charge of the appointment cost.

Rescheduling Your Appointment

To rearrange your booking, please contact us at least 24 hours in advance on 07949810168

Clinic Cancellations

In some instances, we may need to modify or cancel your appointment due to unforeseen circumstances. If this occurs, we will inform you as soon as possible.